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Privacy Policy

A legal disclaimer

Last updated: [17/04/2026]

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At Nova’s Fun Dog Club, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and store your information in line with the UK General Data Protection Regulation (UK GDPR).

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1. Who We Are

Nova’s Fun Dog Club is a dog training and enrichment service based in the UK.

If you have any questions about this policy or how your data is used, please contact:
Email: [jackie@novasdogacademy.com]

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2. What Information We Collect

We may collect the following personal information when you contact us or complete a form on our website:

  • Name

  • Email address

  • Phone number

  • Information about your dog (e.g. name, breed, age, behaviour, health)

  • Any additional information you choose to provide

We may also collect:

  • Marketing preferences (if you opt in)

  • Website usage data via cookies (see section below)

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3. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Arrange and manage bookings

  • Provide safe and appropriate training sessions

  • Contact you about your sessions

  • Send updates, offers, or news (only if you have opted in)

  • Improve our services and website

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4. Legal Basis for Processing

  • We process your data under the following lawful bases:

  • Consent – when you submit a form or opt in to marketing

  • Legitimate interest – to respond to enquiries and improve our services

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5. How We Store Your Data

Your data is stored securely and only kept for as long as necessary to fulfil the purposes outlined above.

We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access.

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6. Sharing Your Data

We do not sell or share your personal data with third parties for marketing purposes.

Your data may be shared with:

  • Service providers (e.g. website hosting via Wix)

  • Legal authorities if required by law

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7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent at any time

  • Object to or restrict processing

To exercise any of these rights, please contact us using the details above.

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8. Cookies

Our website may use cookies to improve your browsing experience and analyse website traffic.

You can control or disable cookies through your browser settings.

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9. Marketing Communications

If you choose to opt in, we may send you updates, offers, or news about our services.

You can unsubscribe at any time by:

  • Clicking “unsubscribe” in emails

  • Contacting us directly

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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